There's an idea that to implement AI you need a team of PhDs and a huge budget. It's false. Most Chilean SMEs can capture real value with AI without hiring specialists. This is the honest guide on how to start, what to avoid, and how to measure if it's actually working.
Five years ago, implementing AI required a data scientist, an engineering team, and months of model training. Today, most problems an SME faces are solved with mature APIs, pre-trained models, and good business judgment. The bottleneck is no longer technical: it's knowing what to automate and why.
Many SMEs come to us saying "we want to use GPT for something." That's the wrong question. The right question is: which process consumes the most hours of my team and has rules clear enough to automate? The model is secondary; the problem is what matters.
If the answers point to a repetitive process with available data and reasonable error tolerance, that's your first case. Start small, measure real savings, and use it to fund the next.
Forget technical metrics like "accuracy" or "F1 score" for your first project. The metrics that matter are three: hours saved per week, errors avoided (with their associated cost), and customer response time. If all three move in the right direction, the project works, regardless of which model is underneath.
Innovating in a 30-year-old company with established processes isn't the same as in a startup. We share what we've seen work (and fail) accompanying Chilean companies in their first AI implementation, and the cultural mistakes that no technical project can overcome.
After implementing more than 30 automation projects, we identified 5 processes that appear over and over again. We show you which ones they are, how we approached them, and what results you can really expect, with figures from projects in production today in Chile.
Before selling automation to others, we automated our own. We went from manually processing invoices for days to having a flow that classifies, extracts data, and registers everything in the ERP without human intervention. We share what worked, what didn't, and what would have saved us months of iteration.
Schedule a meeting and discover how artificial intelligence can accelerate your company's growth.
